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Going to the Instep website, which is
www.instep.net, and from there you can
call their Customer Service number, which is 800-242-6110. There is
also the email, which is
info@instep.net. Have the name and
model number of your stroller available so that you get the exact part that
you need.
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Your warranty may cover a problem you have with your stroller.
When calling the number or contacting the email address above you can
make a warranty claim as well. So, if you have your warranty
information, have that available as well.
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Insteps warranty is for a year from the date of purchase. Have
your receipt and warranty manual even when calling.
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Currently you can not buy replacement parts online from their
website. You will need to call their Customer Service number.
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There are a few different websites that can be called that will order
replacement parts for you. They also offer the Instep phone number
and information as well. However, they are available to answer
questions and help you with any stroller problems you may have.
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Also, since the wheels are standard inflatable wheels there is always
the option of purchasing a tube from a local bike shop or sporting goods
store. The wheels are usually 12" to 14" and when they are
inflatable, a replacement tube in the correct diameter will work.
A few online sites that sell Instep strollers and offer replacement
parts are:
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Lastly, many discount retailers like Target or Walmart now sell
bicycle parts. Which means they have tubes that could fit
your stroller. These stores may be a little lower than some of
the specialty bike shops and sporting good stores. However, they
may not have as large of a selection to choose from either. With
discount retailers there is also the added convenience of the hours
when they are open and their location.
Whichever store you decide to purchase from,
they all have different options depending on your own needs. If you have
an odd sized tube, there is always the option too of checking out eBay and
seeing what may be offered there. Many times sites like eBay have hard
to find items and things that can not be anywhere else.
Checking local
websites and the newspapers never hurts either, especially if trying to find a
tube that fits your strollers needs and size. Looking where you would
never think there would be tubes sold, many times works out to your advantage!
